User Agreement and Terms

Welcome to RonRon. Your access to this website or your placement of an order indicates your agreement to this User Agreement and Terms.

Website Operator

Company Name: TELOS TRADING LIMITED
Company Address: 134 Corfield St, London, England, E2 0DS

Customer Service Email: hao610481@gmail.com

Product Description

RonRon sells collectible squishy toys, blind box items, and related products. We strive to ensure product images, colors, packaging, and descriptions are accurate, but actual products may have slight variations due to photographic lighting, screen display, production batches, and handcrafted details.

Blind box items have random attributes. Unless explicitly stated on the product page, buyers are not guaranteed to receive a specific style or a hidden edition, and may receive duplicate styles.

Orders and Payment

You should ensure that the information provided when placing an order is accurate and complete. We may reject or cancel orders due to incorrect information, suspected fraud, payment issues, inventory issues, or other reasonable commercial reasons.

Product prices are as displayed on the website and may be adjusted without further notice. The final order amount will be displayed on the checkout page before payment.

Shipping

Order processing and shipping are carried out according to our shipping policy. Delivery times are estimated and may be affected by customs clearance, logistics carriers, holidays, weather, or other uncontrollable factors.

Returns and Refunds

Returns, refunds, reissues, and exchanges are processed according to our return and refund policy. Buyers need to contact us within the stipulated time and provide the information required for review.

Buyer Responsibilities

Buyers are responsible for:

• Providing correct shipping information and contact details.
• Carefully reading product details before placing an order.
• Using products safely according to product instructions.
• Where applicable, keeping small items away from young children.
• Not putting squishy toys in the mouth, biting, or eating them.

Intellectual Property

The content, product designs, images, text, logos, and brand materials on this website are owned by RonRon or relevant rights holders. Unauthorized copying, reproduction, distribution, or use is prohibited.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential losses resulting from the use of the website, shipping delays, inability to use products, or events beyond our reasonable control.

Nothing in these terms shall exclude or limit liability that cannot be excluded or limited under applicable law.

Governing Law

This User Agreement and Terms shall be governed by English law. Any disputes shall be handled in accordance with applicable English law, unless otherwise stipulated by mandatory consumer protection laws in the buyer's jurisdiction.

Terms Updates

We may update this User Agreement and Terms from time to time. The updated version will be posted on this page and will indicate the latest effective date.

Effective Date: 2026-08-05