Privacy Policy

This Privacy Policy describes how RonRon collects, uses, stores, and protects your personal information when you visit our website, place an order, or contact customer service.

Information We Collect

We may collect the following information:

Name, shipping address, billing address, email address, and phone number.
Order details, payment status, shipping information, and customer service communication records.
Website usage information, such as pages visited, browser type, device information, and Cookie preferences.

Payment information is processed by secure payment service providers. We do not store full bank card details in our own systems.

How We Use Information

We use personal information for:

Processing orders and arranging delivery.
Providing order updates, tracking shipments, handling returns and refunds, and offering customer service.
Improving our website, products, and customer experience.
Preventing fraud, protecting website security, and fulfilling legal obligations.
Sending marketing communications with your permission or if you can opt out.

Cookies

Our website may use cookies or similar technologies to remember your preferences, support the checkout process, understand website performance, and improve your shopping experience. You can manage cookies through your browser settings.

Information Sharing

We may share necessary information with service providers who help us operate our website and fulfill orders, such as payment processors, shipping carriers, fulfillment service providers, technology service providers, and customer service tool providers. These service providers should only use the relevant information to the extent necessary to provide services to us.

We may also disclose necessary information if required by laws, regulations, legal proceedings, or to protect the rights and safety of customers, the website, and related parties.

Data Retention

We will only retain personal information for as long as necessary to provide services, process orders, meet legal or tax requirements, resolve disputes, and maintain business records.

Your Rights

Depending on applicable laws in your region, you may have the right to access, correct, delete, or restrict our use of your personal information. Please contact us to submit such requests.

Customer Service Email: hao610481@gmail.com

Data Security

We implement reasonable technical and organizational measures to protect personal information. However, no website, transmission method, or storage system can guarantee absolute security.