User Agreement and Terms

Welcome to RonRon. By accessing this website or placing an order for products, you agree to this User Agreement and Terms.

Website Operator

Company name: TELOS TRADING LIMITED
Company address: 134 Corfield St, London, England, E2 0DS

客服邮箱：hao610481@gmail.com

Product Information

RonRon sells collectible squishy toys, blind box products, and related products. We make every effort to ensure that product images, colors, packaging, and descriptions are accurate, but actual products may vary slightly due to photography lighting, screen displays, production batches, and handmade details.

Blind box products are random by nature. Unless expressly stated on the product page, we do not guarantee that buyers will receive a specific design or a secret design, and duplicate designs may be included.

Orders and Payment

When placing an order, you must ensure that the information provided is accurate and complete. We may refuse or cancel an order in the event of incorrect information, suspected fraud, payment issues, inventory issues, or other reasonable business reasons.

Product prices are as displayed on the website and may be adjusted without prior notice. The final order amount will be shown on the checkout page before payment.

Shipping

Orders and delivery are handled in accordance with our Shipping Policy. Delivery times are estimates and may be affected by customs clearance, logistics carriers, public holidays, weather, or other factors beyond our control.

Returns and Refunds

Returns, refunds, replacements, and exchanges are handled in accordance with our Returns and Refunds Policy. Buyers must contact us within the specified period and provide the information required for review.

Buyer Responsibilities

Buyer Responsibilities:

• Provide accurate delivery information and contact details.
• Read the product details carefully before placing an order.
• Use the products safely according to the product instructions.
• Where applicable, keep small products away from young children.
• Do not put, bite, or ingest squishy toys.

Intellectual Property

The content of this website, product designs, images, text, logos, and brand materials are owned by RonRon or the relevant rights holders. They may not be copied, reproduced, distributed, or used without permission.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential losses arising from use of the website, delivery delays, inability to use the products, or events beyond our reasonable control.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

Applicable Law

This User Agreement and Terms are governed by the laws of the United Kingdom. Any disputes shall be handled in accordance with applicable UK law, unless mandatory consumer protection laws in the buyer’s location provide otherwise.

Terms Updates

We may update this User Agreement and Terms from time to time. The updated version will be published on this page and will indicate the latest effective date.

Effective date: 2026-08-05