Privacy Policy / Privacy Policy

Privacy Policy

This Privacy Policy explains how RonRon collects, uses, retains, and protects your personal information when you visit the website, place an order, or contact customer service.

Information We Collect

We may collect the following information:

Name, shipping address, billing address, email address, and phone number.
Order information, payment status, delivery information, and customer service communications.
Website usage information, such as pages visited, browser type, device information, and cookie preferences.

Payment information is processed by secure payment service providers. We do not store complete payment card information in our own systems.

How We Use Information

We use personal information to:

Process orders and arrange delivery.
Provide order updates, shipment tracking, returns, refunds, and customer service.
Improve the website, products, and customer experience.
Prevent fraud, protect website security, and comply with legal obligations.
Send marketing communications when permission has been obtained or where users can unsubscribe.

Cookies

Our website may use cookies or similar technologies to remember your preferences, support the checkout process, understand website performance, and improve your shopping experience. You can manage cookies through your browser settings.

Information Sharing

We may share necessary information with service providers that help us operate the website and fulfill orders, such as payment processors, shipping carriers, fulfillment providers, technology service providers, and customer service tool providers. These service providers may use the relevant information only to the extent necessary to provide services to us.

We may also disclose necessary information if required by law, regulation, or legal process, or to protect the rights and safety of customers, the website, and related parties.

Data Retention

We retain personal information only for as long as necessary to provide services, process orders, meet legal or tax requirements, resolve disputes, and maintain business records.

Your Rights

Depending on the applicable laws in your region, you may have the right to access, correct, delete, or restrict our use of your personal information. To submit a related request, please contact us.

客服邮箱：hao610481@gmail.com

Information Security

We take reasonable technical and organizational measures to protect personal information. However, no website, transmission method, or storage system can guarantee absolute security.